LEGAL

PRIVACY
POLICY

What Information We Collect

We may gather and retain the following categories of personal data:

  • Information regarding your computer and website interactions, including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation.
  • Transaction-related details about services purchased, including online bookings and driver payments.
  • Registration and booking information, including company details.
  • Information provided for website services, email notifications, and newsletters.
  • Any additional information you voluntarily submit to us.

Cookies

A cookie is information sent by a web server to a web browser, and stored by the browser. This data returns to the server with each page request, enabling identification and tracking.

This website uses both session and persistent cookies. Session cookies facilitate navigation and bookings, while persistent cookies enable recognition upon return visits and system login. Session cookies delete upon browser closure; persistent cookies remain until deletion or expiration.

We employ Google Analytics to examine website usage through cookies stored on your computer. Statistical information generates reports about site utilisation. Google will store this information — Google's privacy policy is available at google.com/privacypolicy.html.

Using Your Personal Information

Personal data submitted is used for specified purposes, including:

  • Website administration
  • Personalised browsing experiences
  • Service enablement and delivery
  • Statement and invoice distribution with payment collection
  • General commercial communications
  • Requested email notifications
  • Newsletter and marketing communications
  • Statistical information provision to third parties (without individual identification)
  • Inquiry and complaint handling

We will not, without your express consent, provide your personal information to any third parties for direct marketing.

Financial transactions occur through payment service providers, with information sharing limited to payment processing and related dispute resolution.

Disclosures

Information may be disclosed to our employees, officers, or subcontractors as reasonably necessary.

Additional disclosures may occur:

  • When legally required
  • In connection with legal proceedings
  • To establish, exercise, or defend legal rights and prevent fraud
  • To prospective business purchasers
  • To persons who may apply to courts for disclosure where reasonably likely to succeed

Except as this privacy policy provides, we will not provide your information to third parties.

International Data Transfers

Information may be stored and processed in, and transferred between, any of the countries in which we operate to enable us to use the information per this privacy policy. Data transfers occur to countries with European data protection laws. By using this website, you expressly consent to such transfers.

Security of Your Personal Information

We implement reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. All personal data is held on secure (password- and firewall-protected) servers. Electronic transactions use SSL technology encryption.

However, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Policy Amendments

This privacy policy may be updated periodically on the website. Please check regularly for changes, which may also be communicated via email.

Your Rights

  • You may request the personal information we hold about you, subject to a £25.00 fee and identity verification (a certified passport photocopy plus an original utility bill).
  • Some information may be withheld where permitted by law.
  • You may opt out of marketing communications via email at any time.
  • Where we intend to use your information for marketing, we will typically seek your advance agreement or offer you the opportunity to opt out.

Updating Your Information

You may request correction or updating of the personal information we hold about you at any time by contacting us.

Contact

For privacy inquiries or concerns regarding your personal information, contact us at contact@oxtaxis.co.uk.

Data Controller

OXTAXIS Ltd is the data controller responsible for information collected through this website. See Our Terms & Conditions for our company registration details.